Note : We will on-charge freight if the problem is not of Access Group’s making: this incurs a standard charge of $10.50 per ticket for the North Island and $20.50 per ticket for the South Island. Small items coming back from the South Island will incur a lesser fee. This procedure of providing and on-charging tickets is something we have introduced in response to requests from our customers as they find it easier and cheaper than organizing their own freight. Returns that require repackaging will incur a 15% handling fee.
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